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Insurance Account Specialist

2 months ago

Warrington, Warrington, United Kingdom Howden Group Holdings Full time
Account Handler Job Description

We are seeking a highly skilled and motivated Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will play a crucial role in providing exceptional customer service and ensuring that our clients receive the best possible advice and support.

Key Responsibilities:
  • Provide timely and accurate advice to clients on their insurance needs and requirements.
  • Process and manage client queries and issues in a professional and efficient manner.
  • Produce high-quality documentation and reports to meet client needs.
  • Collaborate with senior staff to resolve complex client issues and provide expert advice.
  • Participate in meetings and training sessions to stay up-to-date with industry developments and best practices.
Requirements:
  • Minimum 12 months' customer service experience.
  • Minimum 12 months' administration experience.
  • Good technical insurance skills and knowledge.
  • Excellent negotiation and broking skills.
  • Accuracy and attention to detail.
  • Ability to work quickly and efficiently under pressure.
  • Good literacy and numeracy skills.
What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and supportive work environment.
  • The chance to work with a leading insurance broker and make a real difference to our clients' lives.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for insurance, we encourage you to apply for this exciting opportunity.