Senior HR Operations Manager

7 days ago


Milton Keynes, Milton Keynes, United Kingdom Hays Specialist Recruitment Limited Full time
About the Role

We are seeking an experienced HR Team Leader to join our team at Hays Specialist Recruitment Limited. As an HR Team Leader, you will play a crucial role in delivering HR services to our clients, model HR best practices, establish credibility and trust with stakeholders, and support innovation in HR support.

Key Responsibilities
  • Team Leadership: Coach, mentor, and develop a team of HR life cycle support advisors who will provide HR advice on HR, Benefits, Payroll, and Learning & Development queries via a case management tool.
  • HR Expertise: Offer expert advice and guidance on end-to-end HR processes, policies, and procedures.
  • Problem-Solving: Be solutions-focused and resolve potential issues.
  • Process Improvement: Streamline processes and procedures while building a great rapport with senior stakeholders.
The Ideal Candidate
  • Proven experience as an HR Team Leader / HR Operations Manager in a large, commercial HR Shared Services environment.
  • Experience with the Workday system or, alternatively, experience as an HR Team Leader within the retail industry.
  • Passionate about excellent customer service and process improvement.
Why Join Us?
  • Be part of a forward-thinking organisation that values your expertise.
  • Enjoy a hybrid working model that offers flexibility.
  • Opportunity to work in a supportive and innovative environment.
Benefits
  • Career that you define
  • 27 days holiday + bank holidays
  • Bonus
  • Pension 5% match
  • Flexible Benefits
  • Support personal development, volunteering, and fundraising for charity
  • Support separate home and work lives

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