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Advanced Application Support Specialist

2 months ago

Nottingham, Nottingham, United Kingdom FDO CONSULTING Full time

Senior SQL Application Support Specialist at FDO CONSULTING

We are seeking a knowledgeable and experienced Senior SQL Application Support Specialist to join our dynamic team. This role requires a strong foundation in SQL, with a focus on application support within the energy sector.

Key Responsibilities:

  • Address and resolve escalated SQL-related inquiries, including query creation and table reviews.
  • Collaborate with various stakeholders, including Product Owners and Developers, to effectively resolve issues.
  • Provide mentorship and guidance to junior team members, fostering their professional development.
  • Manage both new and outstanding queries to ensure timely resolution.

Required Skills and Experience:

  • Proficient in SQL with hands-on experience in creating queries and managing databases.
  • Demonstrated experience in an application support role, particularly in handling escalated issues.
  • Strong analytical and problem-solving abilities.
  • Exceptional customer service skills and experience in stakeholder management.
  • Familiarity with the energy industry is a plus.

This position offers the flexibility of remote work, with occasional visits to the office for team collaboration. Our service desk operates Monday through Friday, with varying shifts to accommodate team needs.

If you possess the necessary skills and experience, we encourage you to submit your CV for consideration. We look forward to discussing this exciting opportunity with you.