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SAP Demander Support Specialist

2 months ago


Sellafield, Cumbria, United Kingdom Sellafield Ltd Full time
Job Summary

We are seeking a highly skilled SAP Demander Support Specialist to join our team at Sellafield Ltd. As a key member of our procurement team, you will be responsible for ensuring the timely and correct processing of procurement requests for our business area.

Key Responsibilities
  • Maintain awareness of the correct routes of procurement for the supply of goods and/or services and advise where applicable.
  • Ensure that all new demand requests are reviewed and actioned in a timely manner and tracked through to completion.
  • Ensure that all demand requests comply with SL procurement processes and procedures, and challenge where necessary any non-compliance.
  • Ensure the correct input of data into procurement systems to enable a 'right first time' approach to procurement avoiding any unnecessary delivery delays to the procurement of goods/services.
  • Ensure any items over a set approval threshold are approved by the appropriate nominated person.
  • Assist customers, including engineers, maintainers, and operators, in establishing whether required components are already available to avoid duplication.
  • Expedite high-priority spares/components to ensure timely delivery from the supply chain, including managing the resolution of invoice queries as and when they arise to avoid any potential delivery or payment delays.
  • Complete the return of goods process with warehousing & suppliers as required.
  • Undertake Contract Administrator role for various sitewide frameworks, including managing journals.
  • Assist with the training and development of new/junior members of the team. Promote a positive customer experience, interacting with stakeholders, internally & externally to explain and resolve issues/problems or refer more complex issues appropriately.
Requirements
  • Excellent written and verbal communication skills with the ability to advise and challenge individuals proposed decision making using technical knowledge.
  • Ability to deal with internal and external stakeholders at all levels within the organisation.
  • Ability to manage and prioritise own workload to meet business needs.
  • Team player who can work flexibly as part of an enterprise-wide support function.
  • Meticulous attention to detail in relation to data standards and specifications.
Desirable Skills
  • Proficient in the use of standard company IT systems and applications.
  • Experience of working in a high-pressured environment with the requirement to meet tight deadlines.
  • Evidence of building and maintaining effective working relationships, at all levels of an organisation, in order to deliver a support service, exchange information, provide advice, and manage query and problem resolution.
  • Questioning and analytical mind set with respect to gathering and using data.
Why Choose Sellafield Ltd?

We are a leading nuclear company with a 75-year history of innovation and expertise. We are committed to creating a clean and safe environment for future generations and offer a range of benefits to our employees, including comprehensive training and development opportunities, an attractive pension scheme, and a range of lifestyle benefits.