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{"title": "Group Reservations Agent", "description": "Unlock Your Potential with DoubleTree by Hilton London Chelsea

Are you a motivated and customer-focused individual looking to take your career to the next level? We are seeking a Group Reservations Agent to join our dynamic team at DoubleTree by Hilton London Chelsea.

Key Responsibilities:
  • Convert inquiries into contracted business by providing exceptional customer service and ensuring all reservations are completed accurately and to the guest's expectation.
  • Respond positively to sales inquiries to develop future sales leads and identify opportunities for growth.
  • Provide prompt and efficient service while maintaining the hotel's brand standards and ensuring a seamless guest experience.
What We Offer:
  • A competitive salary and benefits package, including pension enrolment and annual holiday entitlements.
  • Opportunities for career development and growth within the DoubleTree by Hilton Group Brand Portfolio.
  • A dynamic and supportive work environment with a focus on teamwork and collaboration.
Requirements:
  • A positive attitude and a genuine passion for delivering exceptional customer experiences.
  • Excellent communication and administration skills, with the ability to work effectively in a fast-paced environment.
  • A high level of professionalism and a commitment to maintaining the hotel's brand standards.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual looking for a new challenge, please submit your application today.

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