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2nd Line IT Support Engineer

2 months ago

Middlesbrough, Middlesbrough, United Kingdom In Technology Group Limited Full time

Position: 2nd Line MSP IT Engineer

Location: Middlesbrough/Onsite

Salary: £27,000 - £37,000

Company: In Technology Group Ltd

Key Responsibilities:

  • Manage escalated technical support requests
  • Perform hands-on troubleshooting for IT infrastructure
  • Address technical challenges at client locations
  • Work collaboratively with clients and internal teams for successful project execution
  • Oversee and sustain client IT environments

Technical Expertise Required:

  • Operating Systems: Windows Server, Microsoft Exchange, Active Directory
  • Networking: LAN/WAN, TCP/IP, DNS, DHCP
  • Cloud Technologies: Microsoft Azure, Office 365
  • Virtualization: VMware, Hyper-V
  • Backup Solutions: Veeam, Backup Exec
  • Hardware: Servers, desktops, laptops, printers

Employee Benefits:

  • 28 days of annual leave plus public holidays
  • Pension plan
  • Support for training and certifications
  • Dynamic work environment

If you are a dedicated IT professional eager to provide outstanding services, we encourage you to learn more about this opportunity.