French Speaking IT Support Specialist
1 month ago
We are seeking a highly skilled and experienced French speaking IT Technical Support Engineer to join our team.
About the Role:
This is an exciting opportunity to work with a well-established and award-winning company with international operations.
Main Responsibilities:
- Provide first line technical support and diagnose electrical or mechanical faults.
- Provide initial assessment, identify faulty parts or systems and react accordingly.
- Organise visits from specialised field engineers depending on the fault.
- Order replacement parts and ensure timely delivery.
- Escalate enquiries when required and complete all necessary documentation.
- Log the support case and keep the client and system up to date on the process.
Requirements:
- Fluent in Italian and Spanish (written and spoken) - Essential.
- Previous experience in electrical or mechanical engineering within the print industry - Essential.
- Knowledge of electrical and mechanical schematics.
- Proactive, confident and dynamic personality.
- Excellent communication skills and a team player.
- Computer literate (MS Office, Internet).
- Able to work in a fast-paced environment.
What We Offer:
Up to £50,000 per annum plus benefits.
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