Atlassian Solutions Specialist

2 weeks ago

Cambridge, Cambridgeshire, United Kingdom arm limited Full time

Job Title: Atlassian Solutions Specialist

Job Overview:

We are seeking a skilled Atlassian Solutions Specialist to drive improvements and efficiencies in the adoption of Atlassian tools across Arm Limited. As a key member of our team, you will engage with teams across all business groups, finding opportunities to educate, support, promote consistency, embed new features & methodologies; ultimately enabling Arm's people to do great things.

Responsibilities:

  • Guiding people across Arm on how they can use Jira and Confluence to meet their team's requirements.
  • Developing solutions for and owning the delivery of improvement initiatives.
  • Owning process controls to protect the integrity and performance of our environments.
  • Guiding our support team on how to address complicated requests and taking decisions to facilitate the right outcomes.
  • Collaborating with Arm's IT department to monitor usage and performance; identifying actions to maintain effective services.

Required Skills and Experience:

  • An excellent communicator. You excel in establishing relationships across large organisations, take pride in earning trust and building a reputation as a go-to person in the Atlassian space.
  • Expertise. You will have a background in configuring and administering Jira and Confluence Data Center products.
  • Analytical. Proactively seek opportunities, involve teams, design solutions, document processes, gain sign-off and collaborate effectively through to completion, showing superb attention to detail.
  • Leadership. You are comfortable being the expert in the room and having others looking to you for technical direction and decisions.
  • Inquisitive. You welcome a challenge and question the status quo, striving to recommend and implement quality improvements.

Nice To Have Skills and Experience:

  • Proficiency in Java and Python.
  • Experience as a Linux Systems Administrator.
  • Knowledge of 3rd party plugins including ScriptRunner, Structure, Advanced Roadmaps, Appfire Project Configurator and Confluence macros.
  • Atlassian certifications in Jira and Confluence Data Center.

In Return:

You will get to work with a diverse variety of people from all across Arm, influencing the use of some of our key internal tools for developing Arm's next generation of products.

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