Accounts and Credit Controller

1 month ago


Caerphilly, United Kingdom PHS Group Ltd. Full time
Key Account Credit Controller

Join our team at PHS Group Ltd. as a Key Account Credit Controller and take on a challenging role that requires strong communication and problem-solving skills. As a Key Account Credit Controller, you will be responsible for managing customer relationships, resolving queries, and collecting outstanding debts.

Responsibilities:
  • Identify and contact customers with overdue accounts to obtain payment dates and resolve queries.
  • Update reports and databases to ensure accurate and up-to-date customer information.
  • Collaborate with the Credit Management team to resolve complex issues and collect cash.
  • Develop and maintain Purchase Order databases for accounts requiring PO numbers.
  • Ensure customer accounts are accurate, up-to-date, and properly allocated.
Requirements:
  • Assertive and polite communication skills with a focus on customer service.
  • Ability to interrogate ledgers, including complex credit and debit information.
  • Strong problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.
What We Offer:
  • A competitive starting salary of £23,140.
  • The opportunity to gain CICM qualifications through our training program.
  • No weekend or evening working, with great hours Monday to Friday.
  • Real savings with major supermarkets and retailers through employee discounts.
  • Free parking on-site and other benefits such as improved parental leave and a 24-hour wellbeing helpline.


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