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Sales Associate
2 months ago
We are seeking a Sales Assistant to join our team in Newbury. As a Sales Assistant, you will be at the heart of our retail operation, delivering exceptional customer service and promoting our charity's mission.
Key Responsibilities:- Engage with customers, providing a first-class service experience
- Organise and merchandise donated stock creatively to maximise sales potential
- Collaborate with our E-Commerce team to drive online sales
- As a Keyholder, you will be the go-to person when there isn't a manager on duty, ensuring the store runs smoothly and customers have a great experience
- A passion for delivering exceptional customer service
- Confidence in a team environment and ability to guide volunteers on the shop floor
- Able to work well under pressure and on your own initiative in a dynamic environment
- Attention to detail in everything you do
- Positive, creative, confident, and customer service-focused
- Comfortable with technology and able to use a till, PC, smartphone, and email with ease
The British Heart Foundation is a leading charity that funds research into heart and circulatory diseases. We have over 700 stores across the UK, and our mission is to reduce clothing and furniture waste while raising funds for lifesaving research.
We offer a range of benefits, including 38 days' annual leave, holistic support leave, and a pension scheme. We are committed to creating an inclusive environment where all colleagues and volunteers can succeed.
If you're passionate about delivering exceptional customer service and promoting our charity's mission, we'd love to hear from you.
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