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Retail Sales Associate

2 months ago


Gateshead, Gateshead, United Kingdom Superdrug Full time

About Us

At Superdrug, we're passionate about delivering exceptional customer experiences and providing a wide range of health and beauty products. We're a dynamic and fast-paced retail environment that values our employees and provides opportunities for growth and development.

Job Summary

We're seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Advisor. As a key member of our sales team, you'll be responsible for providing excellent customer service, maintaining a high level of store presentation, and achieving sales targets.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Maintain a high level of store presentation, including visual merchandising and stock management.
  • Meet or exceed sales targets, identifying opportunities to upsell and cross-sell products.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Participate in ongoing training and development to improve skills and knowledge.

Requirements

  • Confident and clear communication skills.
  • Passionate about retail and customer service.
  • Desire to learn and improve knowledge and skills.
  • Willingness to carry out piercing services for customers (training provided).
  • Flexible in working hours and adaptable to change.

What We Offer

  • Competitive hourly rate.
  • Up to 28 days holiday.
  • Up to 30% discount for you and a nominated friend or family member.
  • Excellent training and development opportunities.
  • Great sales incentives.
  • Enhanced company sick pay and pregnancy loss and support.