Dental Office Coordinator

4 weeks ago


Birkenhead, Wirral, United Kingdom Rodericks Dental Full time

About the Role

We are seeking a highly skilled and customer-focused Receptionist to join our team at Rodericks Dental Partners. As a key member of our front desk team, you will be the first point of contact for our patients and will play a vital role in ensuring their experience is exceptional.

Key Responsibilities

  • Provide exceptional patient care and support, ensuring a positive experience for all patients
  • Manage patient diaries and schedules, ensuring efficient use of time
  • Work closely with the dental team to understand treatment options and provide accurate information to patients
  • Process payments and chase outstanding patient debt
  • Liaise with dental laboratories, suppliers, and other external partners

Key Skills and Experience

  • Excellent communication and interpersonal skills, with the ability to build rapport with patients and colleagues
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Strong attention to detail and organizational skills, with the ability to maintain accurate records
  • IT skills, with the ability to learn and use practice software
  • Positive and resilient nature, with the ability to work in a composed manner under pressure

What We Offer

  • Tiered salary based on experience and skills
  • Retail discounts and deals through our easy-to-use app
  • Annual leave that increases with length of service
  • Extra day of annual leave for your Birthday
  • Comprehensive training, including online and in-person courses
  • Refer a friend scheme


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