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Receptionist

2 months ago


Coventry, Coventry, United Kingdom VW Coventry Full time

Job Introduction

We are seeking a highly organized and customer-focused individual to join our team as a Receptionist at our Volkswagen Dealership in Coventry. The successful candidate will be responsible for providing exceptional customer service and ensuring a smooth and efficient front-of-house experience.

Key Responsibilities

  • Meet and greet visitors, introducing customers to the relevant staff and ensuring a warm and welcoming atmosphere.
  • Receive and direct inbound telephone calls to the appropriate department, providing a professional and courteous service.
  • Support the departments with customer events and promotions, ensuring a seamless and engaging experience.
  • Perform various administrative tasks as required, maintaining a high level of accuracy and attention to detail.

About You

  • You will have a proven track record of providing excellent customer service in a fast-paced environment, with a strong focus on building rapport and driving a positive first impression.
  • You will be confident in meeting new people on a daily basis, with the ability to build quick and meaningful relationships.
  • You will possess a customer-orientated approach, with a strong desire to provide the best possible service to our customers.

What We Offer

  • 25 days holiday plus bank holidays
  • Company Pension
  • Wellness Programme
  • Sick Pay
  • Group life insurance
  • Staff discount on car servicing
  • Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
  • Long service and loyalty incentives
  • Staff referral scheme
  • In-house, manufacturer & professional qualifications
  • Free Parking / On-site Parking
  • Company Events