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Associate Expert

2 months ago

Portsmouth, Portsmouth, United Kingdom Marriott International, Inc Full time

Job Summary

We are seeking a highly skilled and customer-focused Associate Expert to join our team at the Portsmouth Marriott Hotel. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities

  • Coordinate with Housekeeping to track the readiness of rooms for check-in and ensure a seamless guest experience.
  • Supply guests with directions and information regarding property amenities and local areas of interest.
  • Count bank at the beginning and end of shift to maintain accurate inventory.
  • Follow all company safety and security policies and procedures.
  • Have an excellent level of spoken and written English.

What We Offer

  • A supportive and dynamic work environment with opportunities for career growth and development.
  • A competitive salary and benefits package, including discounted stays at over 7,300 hotels worldwide, discounted food and drink, and free use of Leisure Club facilities.
  • A comprehensive training program to ensure you have the skills and knowledge to excel in your role.
  • A commitment to diversity and inclusion, with a focus on creating a workplace that is welcoming and inclusive for all employees.

About Us

The Portsmouth Marriott Hotel is part of Marriott International, Inc., a leading global hospitality company with a portfolio of 30 brands and over 7,300 properties worldwide. We are committed to providing exceptional service and creating memorable experiences for our guests, and we are looking for talented individuals like you to join our team.