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Bodyshop Estimator/VDA
2 months ago
Job Summary
We are seeking an experienced and highly skilled Bodyshop Estimator to join our team at Stephen James (Automotive) Ltd. As a Bodyshop Estimator, you will be responsible for providing a courteous and efficient estimating and reception service for the Bodyshop department.
Main Responsibilities
- To assess Bodyshop, S.M.A.R.T Repairs and extended warranties to customers
- To record a list of damages to the customers' vehicles
- To use Audatex to calculate costs and the time required to complete all necessary repairs accurately and professionally
- To liaise and negotiate repair approvals with insurance engineers and customers
- To complete job packs and prepare invoices in an accurate and timely manner
Requirements
- To have excellent communication skills to communicate credibly with our customers
- To be able to develop rapport and trust with customers and to resolve conflict situations calmly and reasonably
- To work to high standards, be self-motivated and able to multitask in a busy environment
- To have proven experience working in a similar role in a busy Bodyshop centre. preferable with Audatex accreditation
- To have a valid clean UK Driving Licence and must be eligible to work in the UK
About Us
Stephen James (Automotive) Ltd is an established authorised BMW and MINI franchise, proud to be part of Hedin Mobility Group a larger private organisation leading in world-class automotive retail and aftermarket services.
We are passionate about making Stephen James a simple, easy, and enjoyable place to do business, through a team of people that want to create a great experience for the customer.
We ensure that we are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of our local communities, giving us a great opportunity to provide a relatable service from people who are experts in the automotive industry.
Benefits
We value our employees and invest in personal development and training. In addition, we offer a wide range of market leading benefits to all our colleagues.
