Food and Beverage Service Associate

3 weeks ago


Newquay, United Kingdom The Headland Full time

The Role: Food and Beverage Assistant

We are seeking a skilled and enthusiastic Food and Beverage Assistant to join our team at The Headland, a multi-award winning hotel in a stunning location. As a key member of our restaurant team, you will be responsible for delivering exceptional food quality and service to our guests.

Key Responsibilities:

  • Provide outstanding food and beverage service to our guests, ensuring a memorable dining experience.
  • Work collaboratively with our team to maintain a clean and welcoming restaurant environment.
  • Take accurate orders and deliver food and drink to the table in a professional manner.
  • Check back with guests to ensure they are enjoying their meals and address any issues promptly.
  • Communicate effectively with customers to resolve any complaints or concerns.
  • Clear and relay tables, maintaining a pristine restaurant area.
  • Work flexible shifts, including evenings and weekends, to meet the demands of our busy restaurant.
  • Develop strong communication skills to effectively interact with colleagues and guests.

Benefits:

  • Complimentary stay after 1 year's service.
  • 50% off hotel stays.
  • 40% off spa products.
  • 25% off spa treatments.
  • Complimentary meals in each of our restaurants, once a year.
  • Gym access & weekly swim session.
  • Special rate for Pride of Britain Hotels.
  • Discounted surf lessons.
  • On-site parking.

Recognition and Rewards:

  • Bi-Monthly recognition awards.
  • Annual festive awards event.
  • Long service awards dinner.

Requirements:

This role requires flexibility, strong communication skills, and a passion for delivering exceptional food quality and service. If you have what it takes to join our vibrant team, we would love to hear from you.

Please note that this vacancy may close sooner than the current expiry date if a suitable candidate is found.



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