Facilities Operations Senior Specialist

2 weeks ago

Oxford, Oxfordshire, United Kingdom Vertex Full time

Job Title: Senior Specialist in Facilities Operations

The Senior Specialist in Facilities Operations will lead critical and potentially sensitive projects requiring a high degree of professionalism, collaboration, and urgency. This role is required to coordinate with all Operations staff leaders as well as other key personnel across Corporate Communications, HR, Finance, and GIS to ensure the Operations operating model is aligned with internal and external customer needs and constantly delivering value. This role will directly support Operations strategic planning and execution, compliance, projects, budget management, and resource planning.

Key Responsibilities:

  • Supports the management of laboratory services projects (implementation of new processes/systems).
  • Supports Lab Services, FM, and EHSS teams with site projects (e.g., relating to instrumentation, lab furniture/services installations and refits) and compliance (H&S policy, insurance inspections, gas-system/power shutdowns, etc.).
  • Liaises with the Facilities Project Engineering Manager as part of lab works and CAPEX planning.
  • Supports the maturation of and leads continuous improvement strategy for Laboratory Services. Will optimize operational processes and support efficiency, robustness, and quality.
  • Facilitates the development, implementation, and maintenance of KPI tracking in all laboratory services areas.
  • Facilitates the documentation of technical processes and justifications, ensuring that procedures are in place and the team is adequately trained.
  • Facilitates the auditing and compliance of the laboratory services team.
  • Facilitates Space Planning (using established Lean techniques).
  • Facilitates the maintenance of the laboratory services element of the BCP.
  • Closes communications with End-Users, procurement, internal contractors, and vendors to manage lab instrument service contracts, repairs, parts orders, servicing.
  • Delivers continuous improvement within remit (e.g., efficiencies, cost savings, sustainability initiatives).
  • Provides support for the wider Laboratory Services groups and covers for other Senior Technicians as required.
  • Supports, via metrics, the development and management of Facilities departmental and capital budgets and allocated company facilities expense budget.
  • Develops effective partnerships and works collaboratively with business partners (HR, Finance, Legal, Corp Comms).
  • Stays informed of relevant local and federal codes and disseminates information.
  • Other duties as directed by the Laboratory Services Manager.

Knowledge and Skills:

The role requires a high degree of communication with various departments and internal customers, a flexible attitude as priorities change is important. The candidate will have previous knowledge of laboratory environments, laboratory H&S, compliance, and experience of working in a fast-paced laboratory setting. They will be/have:

  • Proven ability to work at a fast pace on multiple projects of a critical nature.
  • Attention to detail, excellent self-organization skills, and ability to work under critical time pressures.
  • Motivated and assertive attitude with excellent customer services in the Pharmaceutical or Biotech industry. Strong independent judgment to organize services, seek out and implement improvements and new initiatives.
  • Experience in leading projects and coordinating staff, leading a cross-functional project team/initiatives, and supporting change.
  • Proven ability to be adaptable, assist other functions, and to achieve buy-in from other groups.
  • Proven organizational skills with the capability to set and meet deadlines in a timely and efficient manner.
  • Team player with experience of strong communication skills with all levels, including senior management.
  • Good awareness of health, safety, and environmental legislation relevant to the role.
  • Confident with Microsoft Office applications and software systems.

Education and Experience:

  • Typically requires proven experience in a similar role or equivalent combined educations.

Preferred Education and Experience:

  • Relevant background in Pharmaceutical Laboratory Services or Biotech industry OR degree or similar level qualification, preferably in science or subject related to the role.
  • Experienced in implementing and managing LEAN Sigma and CI technical elements within a laboratory setting.
  • Experienced in strategy for planning and executing projects with a clear methodology (Prince).
  • Experience in Scientific Services provision and Asset Management processes.
  • Auditing experience.
  • Experience of Work in an accredited or regulated laboratory environment.
  • Experience of EHSS and compliance.

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