Customer Service Representative

4 weeks ago


Ipswich, Suffolk, United Kingdom Adecco Full time
Customer Service Advisor

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our client's team, you will play a vital role in providing exceptional support to account managers, colleagues, and customers.

Main Responsibilities:
  • Provide first-class customer service via telephone and email
  • Communicate order status updates to customers
  • Handle customer queries and update internal systems
  • Process orders and manage customer data lists
  • Manage returns and credit note processing
  • Coordinate quotation and order management for rush orders
  • Create customer sample packs and manage stock
Requirements:
  • Experience in a fast-paced, high-pressure environment
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong attention to detail and organizational skills

This is an exciting opportunity to join a dynamic team and contribute to the growth and success of our client. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this role.



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