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Hotel Night Manager Position
2 months ago
Job Title: Night Manager
Job Summary:
The Copthorne Hotel Slough - Windsor is seeking an experienced Night Manager to lead the Night team in delivering a safe and welcoming environment for guests and staff while maximizing revenues and maintaining a professional approach.
Key Responsibilities:
- Assume the role of senior manager on duty during night hours and demonstrate leadership skills.
- Ensure excellent communication between Day and Night teams.
- Responsible for the safe-keeping and administration of the main DM safe and all monies during the night.
- Train and manage Night staff to ensure they are best served and able to manage guest expectations, concerns, and queries.
- Deliver all night audit requirements smoothly.
- Responsible for the safe service of alcohol.
Requirements:
- Able to work night shifts.
- Experience in managing a front desk team and previous staff training experience.
- Committed to delivering excellent customer service face-to-face and over the phone.
Benefits:
- Group Personal Pension Plan.
- Life Assurance.
- Meals Provided on Duty.
- Employee Discounted Accommodation.
- Employee Discount on Food & Beverage and Hotel Restaurants.
- Friends and Family, (discounted) Accommodation Rate.
- Length of Service-related holiday scheme.
- Eye Care Vouchers.
- Long Service Awards.
- Employee of the Month / Year.
- Recommend a Friend Scheme.
- Car Parking.
- Discounted or free food.
- On-site parking.
Requirements for the Role:
- Night shift.
- Weekend availability.
Location: Slough, SL1 2YE. Ability to commute or relocate before starting work.
