Duty Manager

4 weeks ago


Manchester, United Kingdom SSP Group Full time
Job Title: Duty Manager

Are you a motivated and organized individual with a passion for delivering exceptional customer service? Do you have experience in a fast-paced retail or hospitality environment? We are seeking a skilled Duty Manager to join our team at SSP Group.

About the Role:
  • Take charge of creating a clean, welcoming atmosphere that exceeds customer expectations.
  • Guide and support your colleagues, maintaining a safe working and dining environment.
  • Coordinate team efforts, overseeing the unit's opening and closing, and ensuring operational excellence.
  • Focus on operational efficiency, staying informed about unit performance, and championing improvements.
  • Recognize and celebrate exceptional service within the team, leading by example, and promoting inclusivity and motivation.
What We Offer:
  • Competitive pay rates and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Access to award-winning training and development programs.
  • A comprehensive benefits package, including pension plans, life assurance, and share incentives scheme.
Requirements:
  • At least one year's experience in a similar hospitality or retail role.
  • Excellent communication and leadership skills.
  • Able to work flexibly, including weekends and Bank Holidays.
  • 18 years of age or over to perform certain tasks or work on certain shifts.

We are an equal-opportunity employer who values diversity and inclusion. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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