Customer Interaction Project Analyst

1 month ago


Sheffield, Sheffield, United Kingdom Sopra Steria Full time
Job Title: Customer Interaction Project Analyst

Sopra Steria is a global leader in digital transformation, helping organizations to reimagine their operations and stay ahead in a rapidly changing world. We are seeking an experienced Customer Interaction Project Analyst to join our Business Operations Team.

Job Summary

The successful candidate will provide expert guidance and support to project managers in an assigned portfolio, ensuring compliance with SBS project governance processes and standards. They will also collaborate with Business Operations colleagues to define, implement, control, and enhance operations processes across all business units.

Key Responsibilities
  1. Project Governance, Process, and Tooling: Provide expert guidance and support to the Delivery community, ensuring compliance with SBS project governance processes and standards.
  2. Portfolio Reporting and Analysis: Use analytical tools to interpret datasets, identify trends, and provide actionable insights.
  3. Commercial Support: Use your in-depth knowledge of the projects to support the project manager in controlling, forecasting, and reporting the financial health of a project.
Requirements
  1. Experience: Minimum two years' financial project management experience.
  2. Attitude: Enthusiasm, positive attitude, and ability to build strong working relationships.
  3. Analytical Skills: Excellent numerical and analytical skills and problem-solving abilities.
  4. Working Style: Strong organisational and time management skills.
  5. Communication Skills: Demonstrable ability to communicate effectively in all forms.
  6. Technical Skills: Proficiency in Microsoft Office toolset with an emphasis on Excel and experience of working with an integrated PPM tool.
What We Offer

Sopra Steria is a certified Great Place to Work and offers a hybrid working model. We provide a market-competitive salary, excellent rewards and benefits schemes, including 25 days holiday with an option to buy up to 5 more, a 6% employer pension contribution, and a buy one get one free employee share scheme.

We take pride in rewarding our colleagues through Summer parties, treat days in the offices, and a social budget for each department.



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