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Pub Operations Manager

2 months ago

Wincanton, Somerset, United Kingdom Marston's Full time

About the Role:

We are seeking a highly motivated and experienced Supervisor to join our team at Marston's. As a Supervisor, you will be responsible for leading and motivating a team of staff to deliver exceptional customer service and ensure the smooth operation of our pub.

Key Responsibilities:

  • Opening and closing procedures, including stocking and cash handling
  • Leading and motivating a team of staff to achieve sales targets and provide excellent customer service
  • Ensuring the pub is clean, safe, and well-maintained at all times
  • Managing stock levels, inventory, and supplies
  • Handling customer complaints and resolving issues in a professional manner
  • Working closely with the management team to achieve business objectives and improve performance

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career progression and professional development
  • A fun and dynamic work environment with a passionate and diverse team
  • Access to training and development programs to enhance your skills and knowledge
  • A comprehensive induction program to ensure a smooth transition into the role

Requirements:

  • Previous experience in a supervisory or management role in the hospitality industry
  • Excellent leadership and communication skills
  • Ability to work under pressure and manage multiple tasks simultaneously
  • Strong attention to detail and organizational skills
  • Ability to work flexible hours, including evenings and weekends

What's Next:

If you are a motivated and experienced Supervisor looking for a new challenge, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].