Fragrance Expert

1 month ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom L'Oréal Full time
Unleash Your Passion for Fragrance

Are you passionate about all things Fragrance and Story Telling? Do you love making people feel amazing? We're looking for a talented individual to join our team as a Fragrance Expert.

Your Mission

As a Fragrance Expert, you will be the heart of our business, spreading the vision of French spirit and elegance while building genuine connections with customers. You will be part of a beauty expert team demonstrating boldness and couture for this established Parisian brand.

Key Responsibilities
  • You will ooze passion for our luxurious fragrance and delivering exceptional service, even if you don't have experience within this industry, we will give you the tools you need to be a Fragrance Expert.
  • You will be confident at taking customers on a memorable journey with sophistication and delivering an emotional experience using our powerhouse fragrances.
  • You are a real people person and love meeting new people, being able to welcome new and existing customers in store, taking them on a personalised luxurious journey Delivering individual consultations, by demonstrating empathy with sharing tailored recommendations.
  • You will proactively approach customers in a warm and friendly manner to provide a world class customer experience. Inspiring customers with the Lancome Heritage of representing scandal and freedom within their beauty looks.
  • You will be self-driven and can motivate yourself to deliver on individual sales targets, with occasionally being the sole ambassador for your team. We are not afraid to break the beauty rules and set new ones here at Lancome, whilst leading as the most innovative and entrepreneurial brand.
Support and Development
  • Your induction will consist of regular training with your Area Manager, Education Mentor and Peers. From the beginning you will be set up online with induction modules across Retail Skills, Skin Care, Make-Up, and Fragrance. Following this a full training induction will also be held in our beautiful head office in Hammersmith, London to support your success.
  • You will attend on-going team trainings where you will have an intro to all new launches, application techniques and get to play with all our new iconic products
  • You will have access to E-Learning modules where you can develop yourself, we will support your development with a best in the business experience.
  • The future is yours We will support your progression leading into a Counter Manager, Business or Area Manager
Benefits and Rewards
  • Competitive Salary & Commission Scheme
  • Access to brands worth of products within our L'Oréal Staff Shop
  • days holiday (inclusive of BH's)
  • Discounted Dental Insurance
  • Employee Referral Bonuses
  • Additional support on Mental health and financial advice is also on offer
  • Working for L'Oréal means you can be a part of our wider workforce to be a part of the sustainability journey we are on...L'Oréal for the future Beautythatmovestheworld

At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.

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