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Housekeeping Manager

2 months ago


StokeonTrent, Stoke-on-Trent, United Kingdom Pottersway House Care Home Full time
Head Housekeeper Job Description

Pottersway House Care Home is seeking a skilled and experienced Head Housekeeper to lead our housekeeping team.

As a key member of our care home team, you will be responsible for overseeing the daily cleaning and maintenance of our facilities, ensuring the highest standards of cleanliness and hygiene are maintained at all times.

Key Responsibilities:

  • Supervise and manage a team of housekeeping staff, assigning tasks and ensuring all areas are cleaned to a high standard.
  • Train and evaluate new employees, ensuring they meet our high standards of cleanliness and customer service.
  • Schedule and delegate work for daily cleaning, laundry, and other tasks, ensuring all areas are maintained to a high standard.
  • Order and maintain inventory of cleaning supplies and equipment, ensuring we have everything we need to maintain our high standards.
  • Inspect residents' rooms and common areas to ensure cleanliness and quality standards are met, addressing any issues promptly.
  • Handle complaints and requests from residents and staff, responding promptly and professionally.
  • Follow proper safety and sanitation procedures, ensuring the health and well-being of our residents and staff.
  • Serve as liaison between housekeeping department and other key departments, ensuring effective communication and collaboration.
  • Manage budget for housekeeping operations, maintaining records of expenses and ensuring we stay within budget.
  • Communicate regularly with management and attend meetings as needed, ensuring we are always working towards our goals.

About Us:

Pottersway House Care Home is part of Care Concern Group, a market-leading family-owned care group operating over 80 care homes across the UK. We are passionate about creating fantastic care homes for our residents to live in and a supportive and fun environment for our team to work in.

If you are someone who values integrity, respect, and teamwork, and feels passionate about working in a lively and inspiring environment, we would love to hear from you.