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Planning Coordinator

2 months ago

Middleton, United Kingdom M Group Services Full time
About The Role

M Group Services is seeking a skilled Planning Coordinator to join our team in Langley. As a Planning Coordinator, you will be responsible for planning and scheduling external dig works, ensuring compliance with statutory, client, and company standards.

Key Responsibilities
  • Plan and schedule external dig works in accordance with NCT, LoPS, TMA, and Street Works compliance
  • Ensure health, safety, and environmental standards are met, and risks are notified to the team leader/Manager
  • Maintain lines of communication with stakeholders, including HA's, clients, and Operations
  • Investigate and resolve customer queries and job investigations
  • Carry out daily/weekly ad-hoc duties
Requirements
  • Detailed working knowledge of NRSWA, noticing, and utility works planning
  • Adaptability to learning new IT systems and MS software awareness
  • Experience in customer complaints/escalation handling within the utility sector
  • Ability to investigate, analyse, and solve problems in a prompt fashion
What's in it for you?
  • Matched Pension Scheme
  • 25 days' annual leave plus 8 days' bank holiday
  • Access to our Employee Assistance Programme
  • Life Assurance
  • Enhanced Maternity and Paternity policy
  • Opportunities to progress in a successful multifaceted company
  • Access to My Rewards, providing fantastic reductions on 1000's of purchases
About Us

M Group Services delivers essential infrastructure services within the water, energy, transport, and telecommunications sectors in the UK & Ireland. We have built relationships with clients over years and focus on safety, operational delivery, efficiency, and customer service. We are committed to profitable growth, both organically and through acquisitions.

We recognise and value the benefits from our workforce diversity, building and maintaining inclusive environments and developing a culture where our people feel included and valued.