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Keyholder (M/F) - Retail Leader

2 months ago

London, Greater London, United Kingdom Sézane Full time
About Sézane

At Sézane, we're passionate about creating a unique and personalized shopping experience for our customers. We're looking for a talented Keyholder to join our team in London and contribute to the next chapter of our journey.

Key Responsibilities
  • Ensure a seamless customer experience within the boutique, demonstrating expertise, passion, and proactivity.
  • Orient customers to our apartment and web solution, providing a cohesive omnichannel experience.
  • Utilize Sézane & October communication channels to develop and promote our products.
  • Transmit product knowledge and sales techniques to customers and employees, fostering a culture of pedagogy and excellence.
  • Propose recommendations and constructive proposals to floor managers, leveraging your knowledge, customer needs, and team expertise.
  • Provide exceptional concierge service, respecting relevant procedures and ensuring a positive customer experience.
Requirements
  • Passionate about retail, with a strong sense of service and generosity.
  • Able to lead by example, supporting and developing employees to guarantee optimal customer service.
  • Agile, with a sparkling and dynamic personality, able to carry out multiple tasks and responsibilities.
What We Offer

As a Keyholder at Sézane, you'll have the opportunity to work in a dynamic and creative environment, contributing to the growth and success of our brand. If you're passionate about retail, customer experience, and teamwork, we encourage you to apply for this exciting role.