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Customer Order Coordinator

2 months ago

Royston, Barnsley, United Kingdom HBK Full time
Job Opportunity at HBK

This role presents a unique chance to advance your career alongside a talented team of technology experts in a leading company within the test and measurement industry.

Key Responsibilities:
  • Manage orders for HBK, ensuring timely delivery and high-quality support for internal customers.
  • Collaborate with colleagues from Sales, Operations, Export Control, Customer Care, and Finance to meet customer and regulatory requirements.
  • Process and follow up on order backlogs globally, prepare credit control and prepayments, and handle export and import declarations.
  • Book and manage shipments, primarily via courier and air freight, and handle customer claims and complaints.
  • Contribute to process improvements and participate in team projects to optimize order management and shipping processes.
Requirements:
  • Previous experience in order processing, shipping, or logistics is preferred.
  • Excellent communication skills and ability to work in a customer service-oriented environment with tight deadlines.
  • Fluency in English and experience with Microsoft Office suite and Oracle or SAP ERP.
  • Ability to work independently, solve problems quickly, and prioritize tasks to meet deadlines.
About HBK:

HBK is a leading company in the test and measurement industry, with a strong focus on innovation and customer satisfaction. We value teamwork, integrity, and a positive attitude, and we are committed to providing a supportive and dynamic work environment.