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Retail Lead

2 months ago

London, Greater London, United Kingdom Nike Full time
{"h1": "Retail Lead Job Description", "p": "At Nike, we're looking for a Retail Lead to join our team and provide world-class service to our consumers. As a Retail Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere.

Key Responsibilities:

* Deliver exceptional consumer service and ensure a premium brand experience
* Coordinate, coach, and motivate employees in your area
* Support the management of the daily business in your area to achieve sales targets
* Identify and solve problems in partnership with store leadership
* Ensure the store complies with all Nike standards and guidelines

What You'll Get:

* One of the best compensation and benefits packages in the industry
* Opportunity for monthly performance-based bonus
* A supportive team that values Diversity, Equity & Inclusion
* A career at a company at the forefront of the sports and fashion industry
* Generous online and in-store employee discounts and a brand-new Nike outfit for you to sport with your teammates on the sales floor

Requirements:

* Customer service and/or retail experience preferred
* Ability to manage a small team of peers
* Effective communicator, brand ambassador, and collaborative teammate
* Demonstrated ability to apply product sales techniques
* Flexible with scheduling and available to work retail hours

If you're passionate about delivering exceptional consumer service and ensuring a premium brand experience, we want to hear from you"}