Evening Service Technician
4 weeks ago
The Evening Service Technician will play a crucial role in ensuring that Rosscare meets its contractual obligations by providing exceptional service in the field. This position requires a full UK driving licence and involves returning to the main base as necessary.
Key Responsibilities- Training and Development: Complete initial training in the workshop to gain essential knowledge about wheelchair equipment.
- Field Operations: Deliver, collect, repair, and service wheelchairs in various locations, adhering to the Company Infection Control Policy.
- Documentation: Accurately complete all paperwork related to each task, ensuring that job cards are filled with necessary details regarding parts used and actions taken.
- Vehicle Management: Observe all regulations regarding the operation of the Company vehicle and conduct weekly safety checks.
- Customer Service: Maintain a professional demeanor while interacting with service users and other agencies, ensuring that uniform and identification are always worn and kept in good condition.
- Equipment Maintenance: Be responsible for the upkeep and secure storage of all tools and equipment provided by the Company.
- Training Commitment: Agree to participate in all necessary training to maintain the skills required for this position.
- Full UK driving licence
- Successful enhanced DBS check
- General workshop knowledge
- Basic electrical knowledge, including 12v/24v systems
- Understanding of the needs of individuals with disabilities
- Adaptability to changing work conditions and environments
- Ability to utilize mobile technology for communication and documentation
Flexibility is essential, as the role may require availability for short notice overtime due to emergency response needs. Rosscare is committed to ensuring that all applicants and employees are treated fairly, without discrimination based on sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins, or social background.
If you are interested in this Evening Service Technician role, we encourage you to consider the opportunities it presents within Rosscare.
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