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Senior Operations Manager
2 months ago
About the Role:
Aramark UK is seeking a dynamic and inspirational hospitality leader to join our team as Senior Retail Operations Manager at Everton Football Club. This is a fantastic opportunity to be part of a revolutionary and advanced venue for fan experience in Europe.
Key Responsibilities:
- Deliver a diverse and effective, high-volume retail food and beverage operation that matches the venue's ambition, brand specifications, and standards.
- Manage the delivery of retail operational processes, including mobilisation, marketing, and execution of retail catering operations.
- Lead a team to deliver 32 food and beverage outlets, ensuring customer service excellence and enhancing the guest experience.
- Review performance and optimise sales and profitability to ensure delivery of departmental financial targets.
- Manage the Fan Plaza on the Bramley Moore Dock, ensuring health and safety compliance and providing an incredible experience for fans.
- Develop strong relationships with procurement, logistics, and third-party suppliers to ensure product quality, stock control, and stock holding.
Requirements:
- Naturally confident leader with senior management experience to inspire large operational teams to deliver results.
- A minimum of 3 years' experience in retail and beverage environments, preferably in a multisite outlet, stadium, or catering environment.
- Confidently able to manage a mixed portfolio of outlets and business functions.
- Passionate about people, building, and developing teams to secure a culture of development and growth.
About Aramark UK:
Aramark is a leading service and solutions provider in the UK, proudly supporting clients, partners, and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth.
