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IT Support Technician

2 months ago

Southampton, Southampton, United Kingdom Baltic Apprenticeships Careers Full time

IT Support Apprenticeship

**About the Role**

Are you passionate about technology and eager to develop your skills in a dynamic environment? Netserve, a leading IT services provider, is offering an exciting opportunity to join their team as an IT Support Technician Apprentice. In this role, you'll work towards your IT Support Technician Level 3 qualification, guided by expert training from Baltic Apprenticeships.

**About Netserve**

Netserve is renowned for its commitment to providing innovative IT solutions that empower businesses to thrive in a digital world. With a focus on customer satisfaction and cutting-edge technology, Netserve has built a reputation for excellence in IT support and services. As part of the Netserve team, you'll have the chance to work on diverse projects and learn from experienced professionals in the field.

**A Typical Day in the Job**

• Solve IT problems and provide exceptional customer service to clients.
• Assist senior technicians with troubleshooting challenging technical issues.
• Gain hands-on experience with networking by working on infrastructure projects.
• Collaborate daily with other IT technicians to ensure smooth operations.
• Conduct network troubleshooting and diagnostic activities.