Care Services Manager

2 months ago


Angus Council, United Kingdom Prestige Nursing & Care Full time

About Prestige Nursing & Care

Prestige Nursing & Care is a leading provider of home care services, with over 75 years of experience and 30 local offices in England and Scotland. Our mission is to make life better for our clients and their families by delivering high-quality, personalized, and specialist services.

Job Summary

We are seeking a dynamic and experienced Care Coordinator to join our Angus team. As a key member of our team, you will be responsible for assisting and supporting our Branch Manager in ensuring that key business and compliance targets are met. You will also be responsible for promoting Prestige Nursing & Care and ensuring that the utilization of nursing and care resources is maximized and aligned with client requirements within defined quality, compliance, and safety standards.

Key Responsibilities

  • Member utilization targets are met
  • To assess branch performance against weekly and monthly targets
  • Identify trends to predict future requirements
  • Maintain agreed schedules within agreed targets
  • Maintain accurate records
  • Ensure all members receive comprehensive schedule information
  • Identify absence trends and concerns
  • Drive improved satisfaction levels and rates
  • Maintaining great relationships with existing clients and carers
  • Maintain effective relationships with Branch Manager in resolving schedule conflicts
  • Identify new business opportunities
  • Ensure the effective placement of staff to meet client needs
  • Prepare ad hoc reports as and when required
  • On call duties as arranged locally

Requirements

  • Confident in promoting the branch
  • Self-motivated
  • Computer literate
  • A passion for managing and driving excellence
  • Excellent organizational skills
  • Understands target setting and performance
  • The role requires a pro-active response to building key relationships
  • An eye for detail is essential as is knowledge of current market conditions and trends
  • Ability to manage change
  • A commitment to equal opportunities and diversity
  • Symmetry between personal and organizational values
  • Demonstrates the behaviours associated with Prestige Nursing & Care values

What We Offer

  • A competitive salary
  • 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service
  • An additional day off for your Birthday
  • Blue Light Card
  • Refer with the Care Friends mobile app and earn extra money
  • Cycle to Work scheme for our Head Office, Regional and Branch colleagues
  • Long Service Awards
  • Workplace Pension
  • Employee assistance programme (EAP) – confidential phone line and online support and resources available to you and your loved ones 24/7
  • A range of Family Friendly Benefits – designed to offer you more support, flexibility, and additional time off when you most need it.
  • Annual leave purchase (ALP) scheme
  • Supportive working environment with ongoing learning and development opportunities.
  • A friendly, agile and flexible working culture

  • Care Coordinator

    6 days ago


    Angus Council, United Kingdom Prestige Nursing & Care Full time

    About Prestige Nursing & CarePrestige Nursing & Care is a leading provider of home care services, with over 75 years of experience and 30 local offices in England and Scotland. Our mission is to make life better for our clients by providing high-quality, personalized, and specialist services.Your Role at PrestigeWe are seeking a dynamic and enthusiastic Care...

  • Care Coordinator

    2 months ago


    Angus Council, United Kingdom Prestige Nursing & Care Full time

    Job Title: Care Coordinator Location: Angus Salary: £23,100pa Hours: Full time hours, Monday to Friday – 9am to 5pm with flexibility (plus on-call expectations) Life at Prestige: People are at the very heart of Prestige, and we want to make life better for them. As a Care Coordinator, you’ll grow and develop in an exciting business that puts...

  • Care Coordinator

    3 weeks ago


    Angus Council, United Kingdom Prestige Nursing & Care Full time

    About the RolePrestige Nursing & Care is seeking a dynamic and experienced Care Coordinator to join our Angus team. As a key member of our team, you will be responsible for promoting Prestige Nursing & Care and ensuring the effective placement of staff to meet client needs.Key ResponsibilitiesMember utilisation targets are metTo assess branch performance...

  • Care Coordinator

    3 weeks ago


    Angus Council, United Kingdom Prestige Nursing & Care Full time

    About the RolePrestige Nursing & Care is seeking a dynamic and experienced Care Coordinator to join our Angus team. As a key member of our team, you will be responsible for promoting Prestige Nursing & Care and ensuring the effective placement of staff to meet client needs.Key ResponsibilitiesMember utilisation targets are metTo assess branch performance...


  • Angus Council, United Kingdom Prestige Nursing & Care Full time

    About Prestige Nursing & CarePrestige Nursing & Care is a leading provider of home care services, with over 75 years of experience and 30 local offices in England and Scotland. Our mission is to make life better for our clients and their families by delivering high-quality, personalized, and specialist services.Job SummaryWe are seeking a dynamic and...


  • Angus Council, United Kingdom Prestige Nursing & Care Full time

    About Prestige Nursing & CarePrestige Nursing & Care is a leading provider of home care services, with over 75 years of experience and 30 local offices in England and Scotland. Our mission is to make life better for our clients and their families by delivering high-quality, personalized, and specialist services.Job SummaryWe are seeking a dynamic and...

  • Care Coordinator

    2 months ago


    Angus Council, United Kingdom Prestige Nursing & Care Full time

    About Prestige Nursing & CarePrestige Nursing & Care is a leading provider of home care services, with over 75 years of experience and 30 local offices in England and Scotland. Our mission is to make life better for our clients and their families by delivering high-quality, personalized, and specialist services.Job SummaryWe are seeking a dynamic and...

  • Care Coordinator

    2 months ago


    Angus Council, United Kingdom Prestige Nursing & Care Full time

    About Prestige Nursing & CarePrestige Nursing & Care is a leading provider of home care services, with over 75 years of experience and 30 local offices in England and Scotland. Our mission is to make life better for our clients and their families by delivering high-quality, personalized, and specialist services.Job SummaryWe are seeking a dynamic and...

  • Care Coordinator

    1 week ago


    Angus Council, United Kingdom Prestige Nursing & Care Full time

    About the Role:We are seeking a dynamic Care Coordinator to join our Angus team. As a Care Coordinator, you will assist and support the Branch Manager in ensuring key business and compliance targets are met.Key Responsibilities:Member utilisation targets are metTo assess branch performance against weekly and monthly targetsIdentify trends to predict future...

  • Senior Support Worker

    2 weeks ago


    Angus Council, United Kingdom The Richmond Fellowship Scotland Full time

    Senior Support Worker OpportunityWe are seeking a highly skilled and experienced Senior Support Worker to join our team at The Richmond Fellowship Scotland. As a Senior Support Worker, you will play a vital role in providing support and guidance to our front-line staff, ensuring that our services are delivered to the highest standards.Key...

  • Senior Support Worker

    2 weeks ago


    Angus Council, United Kingdom The Richmond Fellowship Scotland Full time

    Senior Support Worker OpportunityWe are seeking a highly skilled and experienced Senior Support Worker to join our team at The Richmond Fellowship Scotland. As a Senior Support Worker, you will play a vital role in providing support and guidance to our front-line staff, ensuring that our services are delivered to the highest standards.Key...


  • Angus Council, United Kingdom NHS Scotland Full time

    Job Summary:We are seeking a highly skilled and experienced nurse to lead our Dementia Service. The successful candidate will provide strategic direction, support dementia service improvement, and act as an expert clinician to support decision-making across health and care professions.Key Responsibilities:Provide clinical leadership for the Dementia...


  • Angus Council, United Kingdom NHS Scotland Full time

    Lead a team of dedicated professionals in delivering exceptional care to individuals with dementia and their families.As a Clinical Lead for Dementia Services, you will provide strategic direction and support to improve dementia care standards.Working closely with health and care professionals, you will implement national and local strategies to enhance...


  • Angus Council, United Kingdom NHS Scotland Full time

    Opportunity to Lead Dementia ServicesNHS Scotland is seeking a highly skilled and experienced nurse to lead our Dementia Service.The successful candidate will provide strategic direction, support dementia service improvement, and act as an expert clinician to support the decision-making of a range of other health and care professions.The role will involve...

  • Senior Support Worker

    2 weeks ago


    Angus Council, United Kingdom The Richmond Fellowship Scotland Full time

    Senior Support Worker OpportunityWe are seeking a highly skilled and experienced Senior Support Worker to join our team at The Richmond Fellowship Scotland.As a Senior Support Worker, you will play a key role in providing coaching and mentoring to front-line staff, identifying training needs, and ensuring that staff meet their contracted hours while managing...


  • Brechin, Angus, United Kingdom Bearehill Care Home Full time €13

    Senior Care Assistant (Dayshift) Care and Support - Bearehill Care Home Contract: Full Time Shift type: Dayshift Our care home, set in beautiful grounds within the town of Brechin, provides the highest standards of Residential, Nursing, Dementia, and Respite care for up to 49-residents. As Senior Care Assistant, you’ll play a key role...


  • Brechin, Angus, United Kingdom Bearehill Care Home Full time €13

    Senior Care Assistant (Dayshift) Care and Support - Bearehill Care Home Contract: Full Time Shift type: Dayshift Our care home, set in beautiful grounds within the town of Brechin, provides the highest standards of Residential, Nursing, Dementia, and Respite care for up to 49-residents. As Senior Care Assistant, you’ll play a key role...

  • Care Assistant

    5 months ago


    Coupar Angus, United Kingdom Balhousie Care Group Full time

    **Salary: £10.50 per hour** **Join us now in a career that makes a difference.** As Scotland’s largest private care provider, with 25 homes, over 900 residents and 1500 staff; Balhousie is one of the country’s leading providers of elderly and specialist care. As well as award-winning care home teams throughout Scotland, we boast a stunning HQ and...

  • Senior Support Worker

    2 weeks ago


    Angus Council, United Kingdom The Richmond Fellowship Scotland Full time

    We have a fantastic opportunity within The Richmond Fellowship Scotland for a Senior Support Worker to join our Angus service. Our Senior Support Workers are classed as Front Line Management staff and as such your duties would fall under three specific areas as follows: Staff Management: - Coaching and mentoring front line staff while providing...

  • Care Assistant

    5 months ago


    Angus, United Kingdom Newcross Healthcare Solutions Full time

    **Join our HealthForce community and make a difference as a Care Assistant** At Newcross Healthcare, we are committed to giving a different level of support to our health and social care workers. As a Care Assistant in the Angus, Forfar, Arbroath, Montrose, Brenchin area, you’ll earn up to £13.92 per hour (inc holiday pay). We offer flexible shift...