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Patient Care Support Specialist
2 months ago
Position Overview
We are seeking a dedicated and enthusiastic Patient Care Support Specialist to become a vital member of our skilled nursing team.
This position entails a commitment of 18 hours per week.
Key Responsibilities
In this role, you will assist the clinical team in providing safe, effective, and high-quality healthcare services to our patient community. You will perform routine patient care under the guidance of the nursing staff, managing your own scheduled clinics.
Your responsibilities will encompass, but are not limited to:
- Conducting NHS Health Checks
- Performing ECG Recordings
- Carrying out Phlebotomy
- Providing Diabetes Foot Care
- Executing Ear Syringing
- Undertaking Chaperoning Duties
- Administering Flu and Pneumococcal Vaccinations
- Delivering B12 injections
- Taking Blood Pressure readings and ABPM
- Collecting, processing, and managing laboratory samples as requested by GPs/Nurses
- Organizing the sterilization, cleaning, and upkeep of surgical instruments
- Monitoring and recording vaccine/cold chain storage
- Restocking and rotating surgical supplies and vaccines
- Tidying and restocking consultation rooms
- Preparing and maintaining environments and equipment before, during, and after patient care interventions, including assisting GPs with minor procedures
- Aiding in the assessment and monitoring of patients' health and well-being
- Performing specific clinical tasks for designated patients that have been delegated and taught specifically for that individual, including dressings, four-layer bandaging, and suture/clip removal.
About Our Practice
This is an excellent opportunity to join our well-respected semi-rural healthcare facility. We pride ourselves on being a friendly and progressive practice with a patient list of approximately 9,400 individuals.
As a GP training practice, we are committed to fostering personal and team development. Our clinical system is SystmOne.
Benefits Offered:
- Competitive salary
- 26 days of annual leave, increasing to 28 days after three years and 30 days after five years, plus bank holidays pro-rata
- Complimentary on-site parking
- Morning and afternoon coffee breaks
- Cycle to Work Scheme
We encourage interested candidates to reach out or visit us to learn more about our practice.
Job Responsibilities
Under the supervision of the Practice Nurse Lead and in strict adherence to established practice guidelines and protocols, you will assist the clinical team in delivering safe, high-quality primary care services to our patient population. You will operate within defined parameters following appropriate training and competency assessment. You will manage your own scheduled patient care.
Your approach will be compassionate and caring, with excellent and adaptable communication skills to effectively engage with a diverse range of patients and clinical scenarios.
Please refer to the attached Patient Care Support Specialist Job Description for a comprehensive overview of the responsibilities and duties associated with this role.
Candidate Profile
Experience
Essential
- Prior experience in a healthcare assistant role within health and social care
Desirable
- Experience working as a healthcare assistant in primary care settings
- Familiarity with the SystmOne clinical system
- Experience managing time-sensitive appointments
Qualifications
Essential
- GCSE Mathematics and English at grade C or above, or equivalent
- NVQ Level 2 in Health and Social Care or equivalent
- Phlebotomy certification
Desirable
- Completion of the Care Certificate
Values and Behaviors
Essential
- Highly motivated with the ability to inspire others
- Flexible and adaptable in approach
- Patient-centered: Committed to placing patients and colleagues at the forefront of all actions, understanding the impact of their behavior on others.
- Future-oriented: Optimistic, learns from experiences, and eager to grow
- Embracing change: Open to new ideas and solutions for enhancing operational efficiency
- Collaborative: Approachable and skilled in building relationships
- Integrity: Works with honesty and respect for all individuals
Skills and Knowledge
Essential
- Exceptional communication skills (both written and verbal)
- Proficient IT skills
- Ability to follow directions and standard operating procedures while also exercising initiative
- Compassionate demeanor at all times
