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Salesforce Implementation Manager

2 months ago


Manchester, United Kingdom Slalom Full time

Overview

At Slalom, we are driven by a vision of creating a world where our team members can thrive both personally and professionally. We believe in fostering an environment where passion for work and life coexist harmoniously.

Our Commitment to Excellence

With strong partnerships with over 400 leading technology firms, we pride ourselves on our innovative and results-oriented approach. Our dedicated professionals are committed to addressing client challenges with the most effective technological solutions. We collaborate closely with client teams to ensure their success continues long after our engagement.

Work-Life Balance

We understand the complexities of modern life and strive to support our employees in balancing their work and personal commitments while engaging in impactful projects that inspire them.

Empowering Our People

We recognize that exceptional solutions stem from exceptional individuals. By fostering an inclusive culture that values authenticity, kindness, and empathy, we enhance the experiences of both our employees and clients. Diversity, equity, and inclusion are integral to our mission, creating a community where everyone can flourish.

Competitive Compensation

We are committed to offering competitive compensation and benefits packages, ensuring that our team members feel valued and rewarded for their contributions.

Role Summary

As a prominent Salesforce partner, Slalom is looking for a proactive Salesforce Project Manager to oversee the discovery and implementation phases of intricate Salesforce projects. In this role, you will manage large-scale, multi-faceted projects with a focus on quality assurance, client relations, and strategic leadership.

Key Responsibilities

  • Guide Salesforce technical projects through the software development lifecycle (SDLC) and/or agile methodologies.
  • Align project outcomes with the client's strategic vision.
  • Serve as Scrum Master or Agile Coach as needed.
  • Act as the functional and subject matter expert for the solutions being developed.
  • Collaborate with the Product Owner to define product requirements and create user stories that effectively communicate needs to development teams.
  • Work alongside engineering teams to establish and validate project strategies and deliverables.
  • Estimate project efforts using various techniques at different levels.
  • Proactively identify and address issues and risks.
  • Build client trust and credibility quickly.
  • Facilitate meetings, provide project status updates, and prepare client presentations.
  • Identify potential risks related to personnel and develop strategies to address them.

Qualifications

  • Over 10 years of experience in Agile software delivery as a Project, Product, or Program Manager, with a focus on Salesforce solutions.
  • Comprehensive knowledge of product, software, and testing lifecycles.
  • Strong understanding of software delivery methodologies including Agile, Scrum, Kanban, SAFe, XP, and Lean.
  • Experience leading remote teams.
  • Diverse industry experience.
  • Ability to bridge the gap between business and technical teams to deliver timely solutions.
  • Self-motivated individual capable of creating structure in ambiguous situations.
  • Excellent analytical, investigative, and communication skills.
  • Proven leadership abilities with a history of increasing responsibility in process improvement.
  • Exceptional verbal and written communication skills across all levels of the organization.
  • Proficient in identifying risks and implementing effective mitigation strategies.
  • Enjoys tackling complex challenges and problem-solving.
  • Strong organizational skills with the ability to manage diverse information.
  • Salesforce-specific knowledge and/or certifications are advantageous.
  • Prior consulting experience is preferred but not mandatory.