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Customer Service Representative

2 months ago

Birmingham, Birmingham, United Kingdom Blu Digital Full time
Job Overview
Customer Service Executive

We are seeking a highly skilled Customer Service Executive to join our team at Blu Digital. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring 100% accuracy and compliance in all customer interactions.

Key Responsibilities
  • Provide expert product knowledge and ensure customers receive a defined experience.
  • Handle all customer data and systems, logging cases accurately and efficiently.
  • Work closely with the customer service team to ensure seamless operations and high-quality customer service.

Requirements
  • Previous customer service experience, preferably in an e-commerce or retail environment.
  • Experience working with customer service platforms and industry-standard systems.
  • Strong communication and problem-solving skills, with the ability to work in a fast-paced environment.

What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, please submit your application.