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Ecommerce Operations Change Manager

2 months ago

Chertsey, Surrey, United Kingdom Polar Recruitment Services Ltd Full time
Position Overview

Ecommerce Operations Change Manager

In this position, you will be part of a globally recognized and respected organization. Your primary responsibility will be to oversee transformations within the eStore Customer Service division, ensuring that all operational procedures are comprehensively understood by the Customer Service representatives.

Key Responsibilities:

  • Facilitate change management initiatives within the ecommerce sector.
  • Ensure clarity and comprehension of operational workflows among Customer Service personnel.

Required Skills & Qualifications:

Essential:

  • Demonstrated experience in ecommerce operations.
  • Advanced proficiency in Microsoft Office 365 suite.

Company: Polar Recruitment Services Ltd