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Administrative Associate for Student Services Coordinator
2 months ago
The Administrative Associate for Student Services will play a critical role in supporting the daily and strategic operations of the Student Success, Engagement, and Equity (SSEE) area at the University of Minnesota. This position will provide executive-level coordination and student-centered support, acting as the primary point of contact for students and staff.
Key ResponsibilitiesOffice Management (35%)- Manage general office administration and operations, including meeting scheduling, note-taking, and room setup.
- Maintain scheduling of SSEE offices and coordinate with staff to ensure smooth operations.
- Provide exceptional customer service to students, staff, and visitors, including greeting and directing guests, and responding to office inquiries.
- Supervise and train student employees working in SSEE, including oversight of the Canvas site.
- Track SSEE budgets and manage funds effectively.
- Use UMarket and MyWallet to purchase supplies and catering needs.
- Assist in scheduling rooms for SSEE events and meetings, and manage the proctoring process.
- Develop routable forms to support student requests.
- Assist with professional development requests and registrations, and travel authorizations.
- Coordinate assessment orders, including Strengths and IDI for CLI courses.
- Assist in data collection and assessment, including data within RaptorLink.
- Prepare incoming students' records for New Raptor Advising and Registration.
- Coordinate Ucard distribution and support logistics for mock interviews.
- Support the food pantry and serve on the food committee.
- Serve on the planning committee for Bridge/New Raptor Ready Week and New Raptor Advising and Registration.
- Assist with Canvas Site Content Management, including New Raptor Registration and Advising, Student Staff Training, and Student Success Coach Training Materials.
- Assist with room and technology needs, and support logistics for room setup and event preparation.
- Resource fair communication and logistical support.
- Assist with transportation reservations for the unit.
- Assist with student communication through the Raptor Report, announcements, event advertising, and promotional materials.
- Support Zoom events, including setting up breakout rooms behind the scenes.
- Attend regularly scheduled SSEE Meetings.
- Attend regularly scheduled career development and diversity meetings.
- Participate in special projects and committees as needed.
Candidates must have the following minimum qualifications:
- BA/BS with at least two years of experience, or a combination of related education and experience totaling six years.
Preferred qualifications include:
- Master's degree.
- Experience in Google applications, including Calendar, Documents, Forms, and Sites.
- Demonstrated commitment to diversity, equity, and intercultural competencies.
- Familiarity with equity-minded strategies for supporting student success and well-being.
- Demonstrated experience working with private student data and confidential information.
- Experience tracking and interpreting data relevant to their work, and using that information for work and process improvement.
- Commitment to knowledge creation and research in higher education.
- Familiarity with PeopleSoft system or comparable student records database.
- Ability to work in a collaborative, team environment.
- Innovative mindset and ability to operate in a sometimes-ambiguous environment.
- Excellent oral and written communication skills.
- Self-motivation, excellent time management, and organization skills.
- Experience utilizing a diverse range of technologies.
The University of Minnesota offers a comprehensive benefits package, including:
- Competitive wages, paid holidays, and generous time off.
- Continuous learning opportunities through professional training and degree-seeking programs.
- Low-cost medical, dental, and pharmacy plans.
- Healthcare and dependent care flexible spending accounts.
- University HSA contributions.
- Disability and employer-paid life insurance.
- Employee wellbeing program.
- Excellent retirement plans with employer contribution.
- Public Service Loan Forgiveness (PSLF).
- Financial counseling services.
- Employee Assistance Program with eight sessions of counseling at no cost.
