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Assistant Store Manager in Training
2 months ago
Job Title: Assistant Store Manager
Contract Type: Full-Time Permanent
Hotel Chocolat, a leading premium chocolate brand, is seeking a highly motivated and experienced Assistant Store Manager to support and lead the retail team alongside the Store Manager.
The ideal candidate will be a people-focused and confident leader with a passion for chocolate, our brand, and delivering exceptional customer service. Key responsibilities include:
- Supporting the Store Manager in providing excellent leadership to inspire, coach, and develop team members to meet performance goals.
- Driving store sales and profit plan, and taking action to maximize performance.
- Exceeding store sales targets and KPIs through clear and effective communication to the team.
- Maximizing all commercial opportunities in-store through timely implementation of promotions, offers, and marketing initiatives.
The successful candidate will have:
- Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
- Natural leadership qualities to get the best out of high-performing team members.
- A competitive salary and benefits package, including:
- Incentives based on performance.
- 50% unlimited staff discount to treat yourself and your friends and family.
- 70% discount off a stay in our Hotel in St Lucia.
- Flexible working arrangements to balance work and family/home life.
