Internal Sales Representative

2 weeks ago

Preston, Lancashire, United Kingdom Matrix Personnel Group Ltd Full time
About the Role

We are seeking a highly motivated and results-driven Internal Sales Representative to join our team at Matrix Personnel Group Ltd. As a key member of our sales team, you will play a vital part in promoting and selling our products to potential customers, while delivering exceptional service that fosters client loyalty.

Key Responsibilities
  • Engage with Prospects: Establish and nurture relationships with potential and existing clients through regular communication and follow-up activities.
  • Handle Enquiries: Respond promptly to new business enquiries, managing each from initial contact through to the first order with professionalism and efficiency.
  • Due Diligence: Conduct thorough due diligence on new enquiries to identify and address any potential issues before proceeding.
  • Update Clients: Ensure that both new and existing clients are fully informed about our comprehensive range of products, schemes, and offers.
  • Report and Analyse: Assist the Sales & Customer Experience Manager with sales reports and new business analyses using CRM systems and Excel.
  • Meet Targets: Achieve daily and weekly targets for outbound calls and follow-up activities.
  • Generate Leads: Identify and pursue new sales opportunities through both inbound lead follow-up and proactive outbound activities.
Support Responsibilities
  • Manage Calls: Handle incoming phone calls, addressing queries and providing support as needed.
  • Organise Marketing Materials: Coordinate the distribution of marketing materials, such as samples, brochures, and merchandise, ensuring timely delivery.
  • Assist with Training: Help organise and facilitate customer training sessions as required.
  • Scheme Support: Assist the Scheme Administrator with the company's installer schemes.
  • Customer Service: Address any customer service issues that arise, providing solutions and maintaining high levels of satisfaction.
What the Company Offers
  • Competitive Salary: £24,000 - £26,500 per annum, with additional bonus opportunities.
  • Professional Development: Clear pathways for career growth and development within the company.
  • Supportive Environment: A collaborative and dynamic work environment that values your contribution.
  • Benefits Package: Company events, cycle to work scheme, health & wellbeing programme, on-site parking.
Experience & Skills
  • Experience Required: At least 1 year of experience in a sales role.
  • Preferred Qualifications: A valid driving licence.
  • Skills Needed: Excellent communication, organisational, and multitasking abilities, with proficiency in CRM systems and Microsoft Office Suite.

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