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IT Support Specialist

2 months ago


Tunbridge Wells, Kent, United Kingdom Atlas Recruitment Group Full time

IT Support Specialist

**Job Summary**

We are seeking a skilled IT Support Specialist to join our team at Atlas Recruitment Group. As a Junior IT Engineer, you will be responsible for providing first and second-line technical support to our clients in the Education sector.

**Key Responsibilities**

* Be the primary point of contact for customers with technical issues
* Answer queries and resolve issues over the phone, email, and on-site support
* Log and resolve tickets efficiently
* Collaborate with senior team members to resolve complex issues
* Manage multiple tickets simultaneously

**Requirements**

* Good foundation knowledge in IT Support or a passion for IT
* Experience working in a Windows-based environment
* Familiarity with Active Directory, Group Policies, Exchange, and O365

**What We Offer**

* Competitive starting salary of £22,500
* Comprehensive company benefits package

**How to Apply**

If you are interested in this opportunity, please submit your most recent CV and we will be in contact as soon as possible.

**Language:** en-US