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IT and Facilities Support Specialist

2 months ago


Cardiff, Cardiff, United Kingdom Sadler Recruitment Full time
Job Summary

We are seeking a highly skilled and versatile IT and Facilities Technician to join our team at Sadler Recruitment. As a key member of our operations team, you will be responsible for providing technical and physical infrastructure support to our clients, a leading software company in the industry.

Key Responsibilities
  • IT Support
    • Provide technical assistance to employees, including helpdesk duties and training staff on software and hardware usage.
    • Manage user accounts, permissions, and access controls, ensuring data security and performing regular data backups.
    • Assist with disaster recovery planning and implementation.
  • Facilities Management
    • Oversee the maintenance of the physical workplace, including HVAC, electrical, plumbing, and lighting systems.
    • Coordinate repairs and ensure compliance with safety regulations, managing building access, security systems, and surveillance.
Requirements
  • An all-round technical background in IT support, with experience in minor repairs and maintenance tasks.
  • Confidence in providing assistance in office repairs and facilities management needs.
  • Ability to work independently and as part of a team, with strong communication skills.
Desirable Qualifications
  • IT-related qualifications, such as CompTIA or MS Certifications.
  • Working knowledge of cloud technologies, including Azure and AWS.
  • Strong working knowledge of MacOS and familiarity with basic principles of Cyber security and data privacy.
Benefits
  • Competitive salary range of £23,000 - £28,000 per annum.
  • Employer Bonus Scheme.
  • 35-hour working week.
  • 25 days holiday + option to buy.
  • Private Healthcare.
  • Very generous pension.
  • Homeworking + 2-3 days in the office.
  • Social Club.
  • Cycle to work scheme.
  • Employee Assistance Programme.