Porter - Northampton

4 weeks ago


Northampton, Northamptonshire, United Kingdom The Venues Collection Full time
About The Venues Collection

We're a dynamic and forward-thinking company that's passionate about delivering exceptional experiences to our customers. Our team of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces, as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Summary

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at The Venues Collection on a full-time basis, contracted to 40 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness, while also having the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Key Responsibilities
  • Assist in keeping the lobby and other public areas clean and tidy
  • Help housekeeping, restaurant, and banqueting staff to set up rooms or move furniture
  • Handle certain reception duties, such as booking theatre tickets or making restaurant reservations
  • Respond to customer requests where required
  • Run errands
  • Ensure the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Requirements
  • Be adaptable and easily embrace changing priorities
  • Be a brilliant communicator and easily build relationships
  • Have experience delivering high-quality customer care
  • Take initiative and make decisions that are right for our customers
  • Possess the ability to work under pressure
  • Demonstrate exceptional timekeeping and reliability
About Us

Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. We're committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.


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