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Field Service Technician
2 months ago
About the Role:
A leading brand in the supply and maintenance of construction machinery across the UK, ADR Specialists Ltd is seeking a skilled Service Engineer to join our team in Lancashire.
Job Summary:
We are looking for a highly experienced service engineer to cover various heavy plant machinery. The successful candidate will be responsible for:
- Repairing and maintaining machines on customers' sites to ensure conformance with manufacturer's specifications.
- Attending breakdowns and fault finding on machines.
- Accurately completing all relevant paperwork daily on a phone or tablet.
- Submitting daily timesheets and job cards.
- Accurately ordering parts and working closely with the parts department.
- Working closely with the service supervisor.
- Helping to train and mentor apprentice engineers.
- Carrying out inspections and repairs of machines at our depot as required, in conformance with manufacturer's specifications and any regulations affecting their use.
- Ensuring that there is no deficiency or defect likely to affect the safe working of a machine, and notifying the appropriate manager of any defective or unsafe equipment.
Requirements:
- Relevant qualifications, such as City and Guild, NVQ, or SVQ in Construction Plant/HGV/Light Vehicle, etc.
- Experience in construction plant, diesel engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment.
- The ability to prioritize tasks and work well in a busy environment.
- Great customer service skills and the ability to build rapport with our customers.
- Good IT skills.
- A flexible and positive outlook with an outgoing approach to work.
What We Offer:
- Competitive salary reviewed yearly.
- 39-hour basic working week and competitive overtime rates.
- The opportunity to earn £1 more per hour through our appraisal program.
- Average holiday pay to reflect overtime worked.
- 30 days annual leave, increasing with length of service up to a total of 35 days.
- The option to buy/sell up to 5 days annual leave per year.
- Company van, which can be used for private use in line with HMRC guidance.
- Laptop, phone, uniform, and overalls.
- Health and wellbeing plan - cashback for dentist, opticians, physio, and more.
- Employee Assistance Programme - free counselling and legal advice.
- Access to high street discounts and savings through Perks.
- Contributory pension scheme.
- Life assurance of three times your annual salary.
- Employee referral programme.
- In-house training.