Retail Sales Associate

4 weeks ago


Barnsley, Barnsley, United Kingdom Travelex Full time
Job Title: Retail Sales Assistant

About the Role:

We are seeking a highly motivated and customer-focused Retail Sales Assistant to join our team at Travelex. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities:

  • Nurture and form relationships with customers to understand their travel and currency requirements.
  • Establish yourself as a trusted advisor, providing support and advice on Travelex products and services.
  • Process foreign exchange transactions accurately and efficiently.
  • Deliver on key performance goals, both procedural and customer-focused.
  • Utilize your attention to detail to process daily online FX requests and deliveries.

Requirements:

  • Numerically proficient, with a firm grasp of numbers and handling large amounts of cash.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
  • Desire to succeed and make a positive impact on our customers' experiences.

What We Offer:

  • A comprehensive voluntary benefits package, including discounted corporate rates on insurance and products.
  • Employee wellness programs and a wide range of employee discounts.
  • Flexible hours and shift patterns to suit a variety of lifestyles.
  • 25 days holiday (pro-rata) and the opportunity to gain more days the longer you are with Travelex.
  • Opportunity to earn a monthly bonus on top of base salary for hitting targets.
  • Pension with a great Pension Provider – Scottish Widows.

About Travelex:

We are one of the market leading specialist providers of foreign exchange, with a network of foreign exchange stores and a trusted brand in international money. Our mission is to simplify our customers' access to international money, however and whenever.



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