Vehicle Damage Assessor
6 days ago
About the Role:
As a Vehicle Damage Assessor at Solus Accident Repair Centres Careers, you will play a pivotal role in our customers' story, working in partnership with our skilled production team to deliver the best outcome. Reporting directly to the site Production Lead, you will record and estimate all repair information while safeguarding customer satisfaction.
Key Responsibilities:
- Conduct computerised estimates using Audatex
- Communicate with customers to provide repair information and an indication of completion time
- Compile all relevant information and complete supporting documentation
- Record all estimate / repair information on the Advance system
- Monitor progress of the vehicle through the repair process
- Negotiate estimates with the Aviva Engineer when required
- Discuss claim related issues with the Aviva Engineers
- To identify opportunities for non-insurance related repairs
- To conduct mobile and drive by estimates
- To maintain and secure allocated equipment
- To assist other team members as and when required
Desirable Qualifications and Experience:
Proven experience or knowledge of working in a similar role is highly desirable.
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