Customer Interface Specialist in Facilities Management

3 weeks ago


Chester, Cheshire, United Kingdom IO Associates Full time

Position: Facilities Management Customer Interface

Pay Rate: £35 p/h inside IR35.

Role Type: 12-Month Contract with potential for extension

Position: Onsite

IO Associates is in search of a Facilities Management Customer Interface professional for a prominent aerospace facility. This organization is a leader in the aerospace sector, focusing on both commercial and military aircraft, as well as defense and space operations. This role presents an opportunity to engage in groundbreaking projects within a vibrant team dedicated to advancing aviation and space technologies.

Key Responsibilities

  • Work closely with the facilities site manager and building maintenance teams to establish and execute an efficient site/building process verification routine, ensuring appropriate follow-up actions are taken.
  • Manage the documentation of actions, ensuring timely follow-up and communication of updates regarding facilities management topics to relevant departments.
  • Act as the primary facilities management contact at local business-level working groups as required.
  • Assist the facilities site manager in addressing reactive or unforeseen daily challenges that may arise within the facility.
  • Support the facilities site manager and Environmental, Health & Safety Controller on EHS matters that necessitate action or enhancement, coordinating efforts as needed.

Required Skills

  • A minimum of 5 to 10 years of experience in facilities management or construction is essential, ideally within a manufacturing or production environment.
  • Excellent communication skills, along with strong customer relations and stakeholder management capabilities, are crucial.
  • The ideal candidate should possess a dynamic approach with robust problem-solving abilities.

This role offers a fantastic opportunity to join an international organization that promotes and supports personal growth and career advancement across its workforce.



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