Senior IT Support Specialist
3 weeks ago
Role: Senior IT Support Engineer
Location: Preston
Salary: £50,000-60,000
Working Pattern: On-Site
The ideal candidate will have a full UK driving license and access to a car.
About the Role
Oscar Associates (UK) Limited is seeking an enthusiastic and customer-focused Senior IT Support Engineer to join a small and friendly team in Preston. As a Senior IT Support Engineer, you will be working within a fast-paced technical support environment providing technical support for a range of customers.
Key Responsibilities
- Visiting local customer sites to install new solutions or to address any current issues and providing remote support to customers throughout the group.
- Assisting 1st and 2nd line engineers and helping them develop their knowledge of resolving problems.
- A solid technical background, showcasing the ability to understand and support existing technologies while still maintaining focus on future IT products and solutions.
- Microsoft Certification Intermediate or Advanced (or the ability to achieve them in a short time frame).
- Some knowledge of IT Security and a practical approach to dealing with associated issues including networking, backup solutions and spam/malware filtering.
Company Benefits
- 25 days holiday, plus UK Bank Holidays
- Additional day off for your birthday
- Life insurance
- Income Protection
- EAP - 24-Hour support to help with life challenges
- Career Progression
This is an excellent opportunity for a senior 3rd Line Engineer looking to progress their career and step into managerial roles.
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