Senior IT Support Specialist

3 weeks ago


Preston, Lancashire, United Kingdom Oscar Associates (UK) Limited Full time
Senior IT Support Engineer

Role: Senior IT Support Engineer

Location: Preston

Salary: £50,000-60,000

Working Pattern: On-Site

The ideal candidate will have a full UK driving license and access to a car.

About the Role

Oscar Associates (UK) Limited is seeking an enthusiastic and customer-focused Senior IT Support Engineer to join a small and friendly team in Preston. As a Senior IT Support Engineer, you will be working within a fast-paced technical support environment providing technical support for a range of customers.

Key Responsibilities

  • Visiting local customer sites to install new solutions or to address any current issues and providing remote support to customers throughout the group.
  • Assisting 1st and 2nd line engineers and helping them develop their knowledge of resolving problems.
  • A solid technical background, showcasing the ability to understand and support existing technologies while still maintaining focus on future IT products and solutions.
  • Microsoft Certification Intermediate or Advanced (or the ability to achieve them in a short time frame).
  • Some knowledge of IT Security and a practical approach to dealing with associated issues including networking, backup solutions and spam/malware filtering.

Company Benefits

  • 25 days holiday, plus UK Bank Holidays
  • Additional day off for your birthday
  • Life insurance
  • Income Protection
  • EAP - 24-Hour support to help with life challenges
  • Career Progression

This is an excellent opportunity for a senior 3rd Line Engineer looking to progress their career and step into managerial roles.



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