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Quality and Technical Excellence Manager
2 months ago
In this pivotal role, you will oversee and enhance all technical dimensions of the dunhill Menswear Ready-to-Wear (RTW) and soft accessories collections, ensuring risk mitigation within the product lifecycle. Your primary focus will be to uphold functionality and customer satisfaction while maintaining quality as a fundamental principle across all Menswear RTW and soft accessories offerings. You will also ensure adherence to Richemont/International standards and market regulations, while leading the Menswear RTW Quality and Technical team throughout the product lifecycle.
PRODUCT LIFECYCLE MANAGEMENT
- Provide expert technical support to Design, Product Development, Merchandising, and Suppliers to align with the Menswear business objectives and promote quality throughout the product lifecycle.
- Collaborate with the Head of Menswear Product Development to establish realistic and achievable critical paths, ensuring that key milestones are met.
- Oversee and coordinate the fitting process from initial prototype to pre-production gold seal, considering design, development, industrialization, and quality requirements.
- Conduct seasonal risk assessments during the development of all Menswear RTW and soft accessories, offering risk mitigation solutions through testing and due diligence programs to enhance product industrialization.
- Engage with suppliers, managing communication and product sealing to ensure accurate engineering and industrialization for production.
- Lead suppliers and team efforts to ensure products are sealed for production within designated timelines.
- Facilitate the handover of products to the Menswear field quality inspector to ensure a seamless transition.
PRODUCT QUALITY AND COMPLIANCE
- Oversee the product testing program and ensure compliance with care label standards.
- Deliver exceptional quality standards, consistent fit, and production processes, collaborating closely with relevant teams and suppliers.
- Maintain quality standards through the publication and distribution of Make standards, Measurements, Labelling, Supplier Manuals, Testing Manual, and Blocks/Grading Manual.
- Ensure that technical and testing manuals are updated in accordance with CSR/Richemont compliance guidelines.
- Provide quality and technical expertise to support the product compliance team.
GENERAL RESPONSIBILITIES
- Evaluate critical paths to ensure that deadlines for technical activities are achievable and agreed upon.
- Support made-to-measure initiatives concerning product testing and compliance.
- Ensure data is collected, summarized, and shared for Supplier Measures/KPI reports, taking action based on results.
- Advocate for continuous improvement in Quality and Technical systems.
- Collaborate with Design, Product Development, Merchandising, Production, and Marketing teams.
HOW WILL YOU ACHIEVE SUCCESS WITH US?
- Demonstrated experience and understanding of luxury or premium menswear development processes, with comprehensive knowledge of the entire product lifecycle.
- Strong grasp of menswear formal and casual categories, including wovens, knits, jerseys, and leather.
- Familiarity with product construction and pattern-making, with a hands-on approach to fitting.
- Knowledge of quality AQL criteria and inspection protocols.
- Experience in managing a team and/or leading cross-functional projects.
- Excellent organizational skills, attention to detail, and the ability to prioritize a diverse workload.
- Capacity to manage and adapt to change effectively.
- Creative problem-solving skills with an innovative mindset.
- Proven ability to thrive in a fast-paced, dynamic environment across multiple teams and markets.
WHAT SETS OUR GROUP APART?
Our strength lies not in our similarities but in the rich diversity of our arts, cultures, and human skills, along with our unique ability to unlock untapped potential.
- We prioritize freedom, collegiality, loyalty, and solidarity.
- We nurture empathy, curiosity, courage, humility, and integrity.
- We are committed to caring for the world we inhabit.
YOUR PATH WITH US:
We strive to provide a meaningful recruitment experience, allowing you to connect with key decision-makers and influential individuals:
- Initial screening call with the Richemont Talent Team.
- Interview with the Hiring Manager and Head of Function.
- Interview with the HR Manager.
