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Employment Advisor

2 months ago

Leeds, Leeds, United Kingdom Maximus UK Full time
About the Role

We are seeking a highly motivated and experienced Employment Advisor to join our team at Maximus UK. As an Employment Advisor, you will play a critical role in helping individuals overcome barriers to employment and achieve their career goals.

Key Responsibilities
  • Manage a caseload of customers, providing coaching and guidance to help them prepare for interviews and job searching.
  • Conduct in-depth assessments to understand customers' circumstances, preferences, and barriers to progression.
  • Develop and implement personalized action plans, including sequenced interventions and development opportunities.
  • Collaborate with local specialist services to address specific issues, such as substance misuse, anger management, debt advice, and health and vocational training.
  • Identify recruitment needs of employers and conduct tailored pre-screens and group assessments.
  • Co-produce effective in-work support plans with participants and employers.
  • Participate in continuous improvement activities to ensure excellent customer service.
  • Comply with company policies, including those for personal data security, safeguarding, and health and safety.
Requirements
  • Customer-focused with a strong commitment to customer care.
  • Strong team player with a positive and flexible approach to work and colleagues.
  • Previous experience in a fast-paced, target-driven environment.
  • Previous experience delivering services to meet contractual and quality standards.
  • Fully IT literate in using Microsoft Office programs and modern digital technologies.
  • Strong communicator with the ability to listen, question, and build relationships.
  • Demonstrable creative problem-solving skills and a positive approach to challenging and overcoming barriers.
  • Able to plan and organize workload to meet required targets and deadlines.
About Maximus UK

Maximus UK is committed to developing, maintaining, and supporting a culture of diversity, equity, and inclusion throughout the recruitment process. We are a Disability Confident Leader and offer a guaranteed interview for any applicant with a disability who meets the minimum requirements for the role.