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Patient Services Manager
2 months ago
About the Role
We are seeking a highly skilled and experienced Patient Services Manager to join our team at a large, highly-regarded NHS GP surgery in Bristol. As a Patient Services Manager, you will play a key role in ensuring the smooth operation of our practice, working closely with the Practice Manager, Ops Manager, and GP Partners to deliver high-quality patient care.
Main Responsibilities
- Manage the efficient operation of the Reception team, ensuring all duties are performed effectively, safely, and to a high standard.
- Develop and implement a comprehensive training package for new and existing staff to enhance their skills and knowledge base.
- Liaise with the wider team, including Care Coordinators, Pharmacists, Physios, Nursing Team, and IT, to improve service provision to our patients.
About Us
We are a well-established NHS GP surgery with a strong commitment to research and a reputation for providing high-quality patient care. We are part of the Healthwest Primary Care Network (PCN) and value collaborative working and support each other to achieve our goals.
Person Specification
- Leadership and Management Diploma Level 3
- Excellent literacy and numeracy skills
- Experience of maintaining and manipulating computerised and paper-based data/information
- Experience of working in a service-oriented environment
What We Offer
We offer a competitive salary and a range of benefits, including opportunities for professional development and a supportive working environment.
